CRM Automation for Small Businesses: Follow Up With Leads Before the Holiday Rush
A potential customer fills out your contact form while you are helping someone else. Another calls during lunch. A third asks about an appointment after your office closes. None of these situations is unusual. The problem starts when each inquiry lands somewhere different and nobody knows who should respond. CRM automation for small businesses helps […]
Website Maintenance Checklist: Prepare Your Small Business Website for the Holiday Season
Before you send a holiday email, launch a seasonal promotion, or increase advertising, take a few minutes to follow the same path your customers will take. Open your website on your phone. Find the service you are promoting. Try to request an appointment, submit a quote form, or call the business. Does everything work? Does […]
